cbc88 Privacy Policy

1. Introduction and Applicability

cbc88 (referred to hereinafter as "we", "us", or "platform") is a safe and reliable online casino and betting platform for players in Bangladesh. This privacy policy ("policy") describes how we collect, store, use, disclose, and protect your personal information when you use our website cbc88.cam and related services ("services").

By using our services, you are considered to have accepted the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us for assistance.

This policy applies only to individuals who are 21 years of age or older. We do not knowingly collect any personal information from individuals under the age of 21.

2. Information We Collect

We collect various types of information to provide you with the best service and to ensure the security of our platform. The categories of information collected are described in detail below.

2.1 Registration and Identity Information

When you create an account on cbc88 or use our services, we may collect the following information:

• Full name, date of birth, and nationality — required for age verification
• Email address — for account communication and notifications
• Mobile number — for two-factor authentication and security
• Address information — for identity verification and transaction processing
• National ID card or passport details — for the KYC (Know Your Customer) process

2.2 Financial and Transaction Information

We collect the following financial information to process your deposits and withdrawals:

• bKash, Nagad, Rocket, Upay account numbers or bank account details
• Transaction history — deposit amounts, withdrawal amounts, and dates
• Betting and gaming activity records — for detecting suspicious financial activity

2.3 Technical and Usage Information

When you visit our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device type
• Service visit times, page view history, and click data
• Information obtained from cookies and similar tracking technologies

3. How Your Information Is Used

cbc88 uses your personal information only for lawful and recognised purposes. The main purposes for which we use your information are described below.

4. Cookie Usage Policy

cbc88 uses cookies and similar technologies to improve your browsing experience and for the effective operation of the platform. Cookies are small data files stored on your device.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, manage security tokens, and store language preferences. Disabling these cookies may cause some parts of the platform to not work properly.

4.2 Performance Cookies

These cookies collect information about which pages are visited most, where error messages appear, and help analyse how the site is being used. All data is collected in aggregate form and no individual is personally identified.

4.3 Cookie Controls

You have the option to accept or reject cookies through your browser settings. However, please note that disabling certain cookies may affect your experience using the platform and some services may become limited.

5. Information Sharing with Third Parties

cbc88 does not sell your personal information. We may share your information with third parties only in the following specific circumstances.

• Payment Processors: The minimum information necessary to process bKash, Nagad, Rocket, Upay, and bank transfer transactions is shared with the relevant payment service provider.
• Security and Verification Services: Necessary information may be shared with trusted third-party services for identity verification (KYC) and fraud detection.
• Legal Obligations: Disclosure of information may be legally required under applicable laws, regulations, or valid orders from competent authorities in Bangladesh.
• Business Partners: Minimum necessary data may be shared with game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others for game operation, under strict confidentiality agreements.

6. Data Security Measures

cbc88 applies industry-standard technical and organisational measures to protect your personal information. Our platform operates in accordance with the highest security standards.

7. Your Rights Regarding Your Data

cbc88 believes you should have full control over your own information. We provide you with the following rights.

• Right to Access: You may request to view and receive a copy of all personal information stored in your account at any time.
• Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected. This request can be made through account settings or via live chat.
• Right to Erasure: In certain circumstances you may request the deletion of your personal information. However, we may be required to retain certain information for a specified period due to legal obligations.
• Right to Restrict Processing: You may request that we limit the use of your information for specific purposes, although this may affect your access to certain services.
• Data Portability: You have the right to receive your personal information in a structured, commonly used format.
• Right to Withdraw Consent: You may withdraw your consent to promotional communications or optional data processing at any time.

To exercise any of the above rights, please contact our support team via 24/7 live chat or by email.

8. Data Retention Period

We retain your personal information only for as long as necessary to fulfil the relevant purpose or to meet legal obligations.

8.1 Active Accounts

While your account is active, all your personal information, transaction history, and gaming records are retained. This information is needed for account management, providing support, and resolving disputes.

8.2 After Account Closure

Even after your account is closed, financial transaction records and identity verification information may be retained for a specified period in accordance with applicable laws and regulations. Once that period has passed, the information is securely deleted or anonymised.

8.3 Technical Logs

System logs, IP addresses, and device information are generally retained for a short period and used for security purposes. This information is deleted at regular intervals.

9. Minors' Privacy

cbc88 services are intended only for individuals aged 21 or older. We do not knowingly collect personal information from any individual under the age of 21.

Our registration process includes age verification. If we discover that a person under the age of 21 has registered on our platform, we will immediately close that account and delete the collected information.

If a parent or legal guardian believes that their child has provided information on our platform, please contact us immediately.

10. Changes to This Policy

cbc88 may update this privacy policy from time to time. In the event of any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notification will be shown when you log in to the platform
• The "Last Updated" date at the top of the page will be changed

Continuing to use the platform after the updated policy is published will be considered as your acceptance of the updated policy. If you do not agree to the updated policy, please stop using the service and contact us to close your account.

11. Contact Us

For any questions or concerns about this privacy policy, or to exercise your data rights, please contact our support team. Our expert team is available in Bengali 24/7 to assist you.